Sniper Systems and Solutions Pvt Ltd

Remote Assistance Powered by Augmented Reality

Discover augmented reality-based remote assistance and quickly scale problem-solving guidance, support, and expertise to your factory operations and service teams. Vuforia Chalk combines advanced AR collaboration tools with real-time video communications to connect a field technician with an expert so that they can both see and discuss the situation at hand. Technicians and experts can draw digital annotations on a mobile screen or desktop that accurately stick to 3D physical objects in the real world, allowing the expert to guide the technician through a process, step-by-step.

Vuforia Chalk makes augmented reality widely available and quickly accessible. Leverage the devices already in your employees’ pockets to enable better remote assistance and accelerate AR’s time to value in your enterprise.

Chalk helps industrial enterprises rapidly scale the knowledge of service experts and operations technicians using the mobile devices they have today.

Streamline your remote assistance capabilities with access to a multitude of devices that make it easier for frontline workers and remote experts to collaborate and drive better outcomes.

REDUCE COSTLY TIME ON SITE

Fix, repair, and resolve issues more quickly by enabling frontline workers with real-time AR support from your most experienced team members. Eliminate unnecessary travel costs and costs associated with repeat visits.

IMPROVE UPTIME AND EFFICIENCY

Reduce downtime and accelerate problem resolution by connecting your field technicians and customers to experts who can guide and mentor them through troubleshooting and repair processes.

INCREASE SAFETY AND COMPLIANCE

Keep field technicians safe as they maintain hazardous machinery and work environments by enabling experts to mark up a technician’s live view with callouts pointing to specific details, dangers, or steps to take to avoid errors and accidents.

ENABLE CUSTOMER SELF-SERVICE

Reduce customer downtime by empowering your customers to resolve on-site issues themselves. Connect your customers directly with the expert help they need to troubleshoot and resolve issues, fast.

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