Empower your business with for AppleCare Enterprise (ACE) —a robust support solution designed to enhance your IT infrastructure and keep your Apple ecosystem running at peak efficiency. Tailored for enterprises of all sizes, AppleCare for Enterprise ensures seamless operations, minimal downtime, and expert support for your teams.
Priority Tech Support
Extended Coverage
Replacement Service
Trusted by Millions Worldwide
30M+
Protected Devices
99%
Customer Satisfaction
24/7
Expert Support
3-Year
Max Protection
Gain peace of mind with flexible service plans lasting 2, 3, or 4 years from the date of your hardware purchase. Whether you need onsite support at your location or prefer to visit any Apple Authorized Service Provider within Apple's extensive global network, AppleCare ensures:
Rapid Response: Service as soon as the next business day for onsite issues.
Global Accessibility: Comprehensive service coverage worldwide.
Reliability: Minimized downtime and quick resolutions for hardware issues.
AppleCare for Enterprise provides additional assurance with extended coverage, including:
Repair or Replacement Benefits: Coverage for up to 4% of Mac computers or Apple-branded displays, and up to 10% of iPads or iPhones, at no extra cost.
Fast Turnaround Times: Repairs or replacements typically processed within a business day to minimize operational disruptions.
Relieve the burden on your IT help desk with 24/7 end-user support, ensuring:
Assistance for Apple hardware, operating systems, and applications like Keynote, Pages, and Numbers.
Guidance for personal accounts and settings to streamline workflows.
Improved IT support experiences, allowing your teams to focus on core business tasks.
Strengthen your IT team with advanced support designed for enterprise needs, including:
Unlimited Telephone Assistance: Expert troubleshooting for hardware and software issues.
Annual IT-Level Support: Help with complex deployment and integration, such as MDM and Active Directory.
Flexible Support Plans: Tailored agreements to address occasional or regular IT needs.
Our Technology Solutions team is ready to assist you in discovering the perfect digital tools for your organization—whether you're launching, expanding, or simply streamlining operations.
Our Presales & IT Teams are easy to reach and easy to work with. Get advice on devices, apps — even financing — in person or by phone.
We understand what it takes to run a small business, so we can guide you on everything from new employee onboarding to troubleshooting to preparing to scale up.
Join virtual sessions and exclusive events like "Digital Transformation Essentials" — a tailored workshop that shows how technology can drive your business growth.
At Sniper Systems, we deliver comprehensive IT solutions that empower your business to stay secure, productive, and future-ready. Backed by the power of Apple, our services are tailored to streamline operations and integrate technology seamlessly.
Decades of expertise in delivering enterprise-grade IT solutions.
Extensive network of service centers for comprehensive support.
Proactive management of your IT infrastructure for optimal performance.
Streamlined acquisition and setup of your technology devices.
Structured support systems designed for enterprise needs.
Comprehensive Apple support solutions beyond standard warranties.
Modern cloud-based tools to enhance team productivity.
Highly trained professionals dedicated to your success.
Environmentally responsible technology lifecycle management.
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