Premium Protection Plan

AppleCare for Enterprise: Comprehensive IT Support and Protection

Why Customers Choose ACE

Protection against accidental damage
Priority 24/7 expert access
Express replacement service
Global coverage & support

Empower your business with for AppleCare Enterprise (ACE) —a robust support solution designed to enhance your IT infrastructure and keep your Apple ecosystem running at peak efficiency. Tailored for enterprises of all sizes, AppleCare for Enterprise ensures seamless operations, minimal downtime, and expert support for your teams.

24/7

Priority Tech Support

3 Years

Extended Coverage

Express

Replacement Service

Trusted by Millions Worldwide

Global Coverage
Express Repair
Unlimited Incidents
Device Protection

ACE

Available for iPhone Mac iPad
Premium

Accidental Damage

Unlimited Incidents

Protection from drops, spills & more

Tech Support

24/7 Priority Access

Direct line to Apple experts

Coverage

3 Years

Extended hardware protection

Express Replacement

Next-day delivery

Swift device replacement service

30M+

Protected Devices

99%

Customer Satisfaction

24/7

Expert Support

3-Year

Max Protection

Extended Repair and Replacement Coverage with AppleCare

Global Onsite Hardware Support

Gain peace of mind with flexible service plans lasting 2, 3, or 4 years from the date of your hardware purchase. Whether you need onsite support at your location or prefer to visit any Apple Authorized Service Provider within Apple's extensive global network, AppleCare ensures:

Rapid Response: Service as soon as the next business day for onsite issues.

Global Accessibility: Comprehensive service coverage worldwide.

Reliability: Minimized downtime and quick resolutions for hardware issues.

Extended Repair and Replacement Coverage

AppleCare for Enterprise provides additional assurance with extended coverage, including:

Repair or Replacement Benefits: Coverage for up to 4% of Mac computers or Apple-branded displays, and up to 10% of iPads or iPhones, at no extra cost.

Fast Turnaround Times: Repairs or replacements typically processed within a business day to minimize operational disruptions.

Comprehensive End-User Support

Relieve the burden on your IT help desk with 24/7 end-user support, ensuring:

Assistance for Apple hardware, operating systems, and applications like Keynote, Pages, and Numbers.

Guidance for personal accounts and settings to streamline workflows.

Improved IT support experiences, allowing your teams to focus on core business tasks.

Dedicated IT Department Support

Strengthen your IT team with advanced support designed for enterprise needs, including:

Unlimited Telephone Assistance: Expert troubleshooting for hardware and software issues.

Annual IT-Level Support: Help with complex deployment and integration, such as MDM and Active Directory.

Flexible Support Plans: Tailored agreements to address occasional or regular IT needs.

Key Benefits of AppleCare for Enterprise

Optimized Business Continuity

  • Ensure uninterrupted workflows with rapid response times and comprehensive device coverage
  • Minimize repair or replacement costs with extended coverage benefits

Enhanced IT Efficiency

  • Reduce internal help desk workloads with 24/7 support for end users
  • Access expert advice for complex IT scenarios, ensuring smooth integration of Apple solutions

Cost-Effective Support Plans

  • Flexible options cater to businesses of all sizes, offering predictable costs and greater ROI on your Apple investments.

Apple Certified Experts take
care of your IT needs.

Our Technology Solutions team is ready to assist you in discovering the perfect digital tools for your organization—whether you're launching, expanding, or simply streamlining operations.


Apple Experts

Readily available.

Our Presales & IT Teams are easy to reach and easy to work with. Get advice on devices, apps — even financing — in person or by phone.

We master our craft

And understand yours.

We understand what it takes to run a small business, so we can guide you on everything from new employee onboarding to troubleshooting to preparing to scale up.

Training & Enablement

Everything to keep you ahead.

Join virtual sessions and exclusive events like "Digital Transformation Essentials" — a tailored workshop that shows how technology can drive your business growth.

Connect 🤝 with a specialist.

Why Choose Sniper Your Trusted Apple Authorised Partner?

At Sniper Systems, we deliver comprehensive IT solutions that empower your business to stay secure, productive, and future-ready. Backed by the power of Apple, our services are tailored to streamline operations and integrate technology seamlessly.

15+ Years of Enterprise Experience

Decades of expertise in delivering enterprise-grade IT solutions.

7 + Locations

Extensive network of service centers for comprehensive support.

Managed IT Services

Proactive management of your IT infrastructure for optimal performance.

Device Procurement & Deployment

Streamlined acquisition and setup of your technology devices.

System Driven Enterprise Support

Structured support systems designed for enterprise needs.

AppleCare & Extended Support

Comprehensive Apple support solutions beyond standard warranties.

Cloud & Collaboration Solutions

Modern cloud-based tools to enhance team productivity.

150+ Certified Sales & Support Team

Highly trained professionals dedicated to your success.

Sustainable Lifecycle Solutions

Environmentally responsible technology lifecycle management.

Transform your business today with Sniper.

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